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Assessing Trends and Creating Actionable Outcomes – c110022gwpl

Course #: c110022gwpl

Duration: 0.8 Hours

The Assessing Trends and Creating Actionable Outcomes module provides IBM Cloud Site Reliability Engineers (SRE) with an overview of how to assess trends and create actionable outcomes through statistical analysis. The module begins by covering metrics important to service availability, then moves to the core metrics and review cycles. Finally, the module concludes by covering the assessment steps and determining actions for improvement.


  • Understand the metrics that are important to managing service availability
  • Understand core metrics and metrics review cycles
  • Learn to assess metrics data and create reports on service health


This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.


Before starting this curriculum, the target audience should understand:
•System Thinking
•DevOps practices
•Cloud Architecture
•Software engineering principles
•System administration
•Network and OSI model
•Networking and security practices for IBM Cloud
•Incident management
•Root cause analysis

The target audience should also be able to:
•Proficiently write code
•Create run books as a reference
•Make system components serviceable
•Interpret data and statistics to determine actions
•Use LogDNA, SysDig, Grafana, Prometheus, Kibana
•Interpret schematics
•Drive incidents to resolution
•Remediate underlying sources of unreliability
•Create and configure VMs
•Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
•Create and configure Containers using OpenShift
•Create and configure Serverless applications
•Configure for high availability and scalability


Module Introduction
Topic 1: Metrics Important to Service Availability
Topic 2: Core Metrics and Review Cycles
Topic 3: Assess Data and Create Reports
Module Summary

Contact us regarding the training