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Identifying Key Metrics for Service Health on IBM Cloud – c110013gwpl

Course #: c110013gwpl

Duration: 0.8 Hours

This module provides an overview of the key metrics used to measure service health. In addition, this module covers the parameters, skills, and resources required to identify the key metrics for service health on IBM Cloud.


  • Learn to identify key metrics for assessing service health
  • Learn to identify the optimal way to measure the health of a service
  • Understand how service health metrics are built into IBM Cloud applications


This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.


Before starting this curriculum, the target audience should understand:
•System Thinking
•DevOps practices
•Cloud Architecture
•Software engineering principles
•System administration
•Network and OSI model
•Networking and security practices for IBM Cloud
•Incident management
•Root cause analysis

The target audience should also be able to:
•Proficiently write code
•Create run books as a reference
•Make system components serviceable
•Interpret data and statistics to determine actions
•Use LogDNA, SysDig, Grafana, Prometheus, Kibana
•Interpret schematics
•Drive incidents to resolution
•Remediate underlying sources of unreliability
•Create and configure VMs
•Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
•Create and configure Containers using OpenShift
•Create and configure Serverless applications
•Configure for high availability and scalability


Module Introduction

Topic 1: How to Identify Key Metrics for Service Health

Topic 2: How to Best Measure a Service

Topic 3: How Metrics are Built into an IBM Cloud Application

Module Summary

Contact us regarding the training