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Using Performance and Availability Metrics to Measure the Health of Services – c110020gwpl

Course #: c110020gwpl

Duration: 0.8 Hours

This module explains how to use performance and availability metrics to measure the health of services on IBM Cloud.


  • Understand which performance and availability metrics to use to achieve a desired outcome.
  • Learn to select tools based on the metrics needed.
  • Learn to use metrics tools for incident management.


This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.


Before starting this curriculum, the target audience should understand:
•System Thinking
•DevOps practices
•Cloud Architecture
•Software engineering principles
•System administration
•Network and OSI model
•Networking and security practices for IBM Cloud
•Incident management
•Root cause analysis

The target audience should also be able to:
•Proficiently write code
•Create run books as a reference
•Make system components serviceable
•Interpret data and statistics to determine actions
•Use LogDNA, SysDig, Grafana, Prometheus, Kibana
•Interpret schematics
•Drive incidents to resolution
•Remediate underlying sources of unreliability
•Create and configure VMs
•Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
•Create and configure Containers using OpenShift
•Create and configure Serverless applications
•Configure for high availability and scalability


Module Introduction
Topic 1: Applying the Correct Metric for the Desired Outcome
Topic 2: Selecting the Correct Tool for the Desired Metric
Topic 3: Using Metrics Tools for Incident Management
Module Summary

Contact us regarding the training